<?php include('layout/header.php'); ?>
<div class="header-half">
<div class="header-half__content-container">
<div class="header-half__content">
<h1>Support</h1>
<p>Search and filter for all of our support content</p>

</div>
</div>
<div class="header-half__image">
<img src="/img/austin-distel-Imc-IoZDMXc-unsplash.jpg?width=6541&height=4361&ext=.jpg" data-object-fit="cover" alt="FAQ and support centre image">
</div>
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<div class="container">
<div class="row">
<div class="col-md-2 col-sm-12 col-xs-12">
<div class="filter-sidebar" data-sidebar>
<span class="filter-close" id="filterClose" role="button" aria-label="Closes the filter sidebar (tablet devices and below)"></span>
<span class="filter-trigger" id="filterTrigger" role="button" aria-label="Toggles the filter sidebar">Filters</span>
<div class="filter-title--wrapper">
<h6 class="strap-title">
Filters
</h6>
</div><div class="filter-title--wrapper">
<h6>
Category
</h6>
</div><div class="filter-container"> <div class="checkbox-filter">
<input data-filter="savings" id="f9cedb30-1fd8-4c62-83e5-3fdcaefe05d9" type="checkbox">
<label for="f9cedb30-1fd8-4c62-83e5-3fdcaefe05d9">Savings</label>
</div><div class="checkbox-filter">
<input data-filter="loans" id="359393bf-3a4f-46b1-a40d-abfe7b374ea4" type="checkbox">
<label for="359393bf-3a4f-46b1-a40d-abfe7b374ea4">Loans</label>
</div><div class="checkbox-filter">
<input data-filter="brokers" id="960c1670-855f-40d9-b659-b7dc3454cdd3" type="checkbox">
<label for="960c1670-855f-40d9-b659-b7dc3454cdd3">Brokers</label>
</div><div class="checkbox-filter">
<input data-filter="general" id="444eed5a-e63a-498f-aeef-e188043f4886" type="checkbox">
<label for="444eed5a-e63a-498f-aeef-e188043f4886">General</label>
</div> </div>
</div>
</div>
<div class="col-md-9 col-md-offset-1 col-sm-12 col-sm-offset-0">
<script src="/js/support-bar.js" async defer></script>
<div onkeypress="javascript:return WebForm_FireDefaultButton(event, &#39;p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearch_btnSearch&#39;)">
<article class="search--container">
<div class="row">
<div class="col-md-6 col-xs-12">
<div class="search-bar">
<input name="p$lt$ctl05$pageplaceholder$p$lt$ctl02$Redwood_SupportSearch$txtJobKeywords" type="text" id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearch_txtJobKeywords" class="search-box" data-search-input="" placeholder="" />
<label for="btnSearch">Search our support</label>
<a id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearch_btnSearch" class="search-button-hidden" aria-label="Search button" href=""></a>
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</article>
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<script src="/js/support-filters.js" async defer type="text/javascript"></script>
<section class="support-wrapper">
<div class="support-section">
<div class="row">
<div class="col-xs-12">
<h5 class="support-section--title">Opening a savings account</h5>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl00_childRep_ctl00_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What checks do you do when assessing the application? </h6>
</div>
<div class="faq-answer">
<p>
We have a responsibility to know our customers, so we will need to check the registered address of your organisation, as well as verifying the identity of all key individuals and organisations on the account (e.g. Partners, Directors, Members, Authorised Users, Beneficial Owners etc).<br />
<br />
We do this by checking various electronic databases. If we are unable to verify your organisation or the individuals involved in its management or operation, we may ask you to supply us with some identity documents by post. We will not be able to open your account until we have successfully verified your details.
</p>
</div>
</section>
</div>
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<section class="faq closed">
<div class="faq-title">
<h6> What is a nominated account? </h6>
</div>
<div class="faq-answer">
<p>
When you apply for your business savings account we will ask you for the details of the business current account that you will use to pay into, and out of, your Capital Carifund Bank savings account.<br />
<br />
We will make all payments through this account. </p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl00_childRep_ctl02_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What information is required to submit a business savings account application? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph" style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">If you wish to apply for one of our business savings accounts, we will require the following information during the application process:</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Full name</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Business address</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Registered number</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Names of individuals who own or control over 25% of the entity&#39;s capital or profit, or of its voting rights.</p>
<p class="paragraph" style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><br />
If you are a Charity, Church Body or Place of Worship we will require the following information during the application process:</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Full name</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Address</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Registered number <em style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">(if applicable)</em>.</p>
<p class="paragraph" style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><br />
If you do not have a registered number or are a Club or Association, we will require the following information during the application process:</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Nature of body&#39;s activities and objects</p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Names of all Trustees/Settlor <em style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">(or equivalent)</em></p>
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">- Names of classes of beneficiaries.</p>
<p class="paragraph" style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><br style="box-sizing: border-box;" />
The above information can be submitted to our customer support.<br style="box-sizing: border-box;" />
<br style="box-sizing: border-box;" />
If you have any questions, please do not hesitate to contact our customer support.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl00_childRep_ctl03_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How do I open a business savings account? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph" style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); display: inline; float: none; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">You can apply online from our website, or by post. To apply by post, please complete our application form&nbsp;below:</span></p>
<ul style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 14px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; list-style-image: none; list-style-position: outside; list-style-type: none; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">
<li style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;">
<p class="paragraph" style="border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;"><span style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); display: inline; float: none; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">35 Day Business Savings Account application form </span></p>
</li>
</ul>
<p class="paragraph" style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 8px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="background-color: transparent; border-bottom-color: rgb(0, 36, 83); border-bottom-style: none; border-bottom-width: 0px; border-image-outset: 0; border-image-repeat: stretch; border-image-slice: 100%; border-image-source: none; border-image-width: 1; border-left-color: rgb(0, 36, 83); border-left-style: none; border-left-width: 0px; border-right-color: rgb(0, 36, 83); border-right-style: none; border-right-width: 0px; border-top-color: rgb(0, 36, 83); border-top-style: none; border-top-width: 0px; box-sizing: border-box; color: rgb(0, 36, 83); display: inline; float: none; font-family: Hind,Arial,sans-serif; font-size: 15px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 300; letter-spacing: normal; line-height: 23px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; orphans: 2; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; vertical-align: baseline; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">If you have any further questions, contact our customer support</span></p>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl00_childRep_ctl04_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How many authorised users can I have on one account? </h6>
</div>
<div class="faq-answer">
<p>
You can add up to four authorised users on your savings account. Any additional authorised users will need to be requested directly with us via customer support.
</p>
</div>
</section>
</div>
 <div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl00_childRep_ctl05_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What types of organisation can open a savings account? </h6>
</div>
<div class="faq-answer">
<p>
You can open a savings account if you are a sole trader, limited company, partnership, limited liability partnership, club, society, association or charity.<br />
<br />
Companies and shareholding companies must be UK registered. All beneficial owners and authorised users must be UK residents.
</p>
</div>
</section>
</div>
</div>
</div>
</div>
<div class="support-section">
<div class="row">
<div class="col-xs-12">
<h5 class="support-section--title">Managing your savings account</h5>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl00_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Can I deposit into my Notice Account at any time? </h6>
</div>
<div class="faq-answer">
<p>
Yes, you can make a deposit into your Notice Account at any time through your nominated account. To activate the account your first payment needs to be a minimum of &pound;10,000.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl01_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How is money with Capital Carifund Bank protected? </h6>
</div>
<div class="faq-answer">
<p>
Your eligible deposits with Capital Carifund Bank are protected up to a total of &pound;85,000 by the FSCS, the UK&#39;s Financial Services Compensation Scheme. Any deposits you hold above the limit are unlikely to be covered. 
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl02_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Can I change the nominated account? </h6>
</div>
<div class="faq-answer">
<p>
Yes, subject to our approval. To apply to change your nominated account please contact customer support.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl03_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How do I make a withdrawal from my business notice account? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph">Y<span style="display: inline !important; float: none; background-color: rgb(255, 255, 255); color: rgb(0, 36, 83); cursor: text; font-family: Hind,Arial,sans-serif; font-size: 14px; font-size-adjust: none; font-stretch: 100%; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">ou can process withdrawals by logging into your account via eBanking, using your personal login details to gain access. However, there must be a minimum of &pound;10,000 remaining to keep your account open. If you have any problems, you can either send a secure message by clicking &#39;messages&#39; whereby the team will then action</span></p>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl04_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How can I view or print a copy of a statement? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph">You can view or download a statement by logging into your account via eBanking, using your personal login details to gain access. Once logged in, you can select &#39;view this account&#39; and add in the dates you wish to view a statement for. You can then select &#39;download transactions&#39; - this will download a PDF statement for you. If you have any problems, you can send a secure message by clicking &#39;messages&#39; whereby the team will then action. </p>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl05_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How do I close my account? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph">If you change your mind and wish to cancel your account, you can do so within the first 14 days from the opening date of your account. You can do this by simply logging into your account via eBanking, using your personal login details to gain access and clicking &#39;messages&#39; to send a secure message to the team.</p>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl06_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Will Capital Carifund Bank notify me when the interest rate on my account is reduced? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph"><font style="background-color: rgb(255, 255, 255);">Capital Carifund Bank may reduce interest rates on your Account due to reasons explained in your specific Product Documentation. In the event your rate is reduced, we will notify you with at least 14 calendar days&#39; notice plus the period of notice as set out in your Product Documentation. If you decide to close your account and withdraw your funds, you will need to give the notice period set out in your Product Documentation by instructing us within 14 calendar days of the date of the notification from us. </font></p>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl07_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Will Capital Carifund Bank notify me when the interest rate on my account is increased? </h6>
</div>
<div class="faq-answer">
<p>
<p class="paragraph"><font style="background-color: rgb(255, 255, 255);">No, Capital Carifund Bank will not contact you in the event that your interest rates are increased. Any changes to interest rates on past and existing products are available</font><a href="#"><font style="background-color: rgb(255, 255, 255);"> </font></a><font style="background-color: rgb(255, 255, 255);"><a href="#">here</a></font><a href="#"><font style="background-color: rgb(255, 255, 255);">.&nbsp;</font></a></p>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl08_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How do I close my account and withdraw all funds? </h6>
</div>
<div class="faq-answer">
<p>
All requests to close your account or withdraw funds must be in line with the terms and conditions of your product. If your product allows closure or withdrawals you can submit a request by simply logging into your account via eBanking, using your personal login details to gain access. Once logged in, you can send a secure message by clicking &#39;messages&#39; whereby the team will then action.</span>
</p>
</div>
</section>
</div>

<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl01_childRep_ctl09_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Notifying us of a bereavement </h6>
</div>
<div class="faq-answer">
<p>
<h5 class="paragraph"><br />
<strong>How to notify us with respect to a deceased customer</strong></h5>
<p class="paragraph">We understand that dealing with the loss of a loved one is a very difficult time.&nbsp;To support you in managing the account we kindly ask that you get in touch to inform us with the following information<span style="font-family: Hind, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: 0px;">:</span></p>
<p class="paragraph">- Customer name</p>
<p class="paragraph">- Customer&nbsp;Account Number</p>
<p class="paragraph">- Executor or personal representative</p>
<p class="paragraph">- A copy of the death certificate</p>
<p class="paragraph"><br />
You can email this information to us</p>
<h5 class="paragraph"><br />
<strong>We&rsquo;re here to help</strong></h5>
<p class="paragraph">We understand this can be an overwhelming time and we know you might have questions, so we&rsquo;re here if you need to contact us for more information.&nbsp;<br />
<br />
You can contact our support team, Monday - Friday 9am-5pm, excluding bank holidays.</p>
<h5 class="paragraph"><br />
<strong>Additional bereavement support services</strong></h5>
<p class="paragraph">Help with getting through bereavement</p>
<p class="paragraph"><a href="https://facingbereavement.co.uk/">Facing Bereavement</a> can help with expert guidance when dealing with the loss of a loved one.<br />
&nbsp;</p>
<p class="paragraph">Help with money management</p>
<p class="paragraph"><a href="https://www.moneyadviceservice.org.uk/en/categories/when-someone-dies.html?q=bereavement&amp;brand=NATWEST&amp;section=personal&amp;enginekey=DGfF3yA2zz_9bi7Y73xe&amp;">The Money Advice Service</a> can help you learn how to deal with money after someone passes away.<br />
&nbsp;</p>
<p class="paragraph">Help with letting people know</p>
<p class="paragraph"><a href="https://www.gov.uk/after-a-death/organisations-you-need-to-contact-and-tell-us-once">Tell Us Once</a> is a service that lets you report a death to most government organisations, including HMRC, DVLA, and the Passport office.</p>
<h5 class="paragraph">&nbsp;</h5>
</p>
</div>
</section>
</div>
</div>
</div>
</div>
<div class="support-section">
<div class="row">
<div class="col-xs-12">
<h5 class="support-section--title">General questions</h5>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl02_childRep_ctl00_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Do I have to transfer my full banking relationship to you? </h6>
</div>
<div class="faq-answer">
<p>
No, our deposit and lending accounts can fit into your existing financial relationships.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl02_childRep_ctl01_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What are your opening hours? </h6>
</div>
<div class="faq-answer">
<p>
We are open Monday-Friday 9am-5pm, except for bank holidays.&nbsp;
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl02_childRep_ctl02_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Who can I talk to if I need any financial support or would like to discuss a change of circumstance? </h6>
</div>
<div class="faq-answer">
<p>
If you have any questions regarding financial support or would like to get in touch with&nbsp;a member of our team&nbsp;to discuss a change in your circumstances, please&nbsp;do not hesitate to contact us via email </strong><br />
<br />
<strong>External support- General information</strong><br />
<a href="http://www.citizensadvice.org.uk/debt-and-money/">Citizen&rsquo;s advice for Debt and Money</a><br />
<a href="http://www.moneyhelper.org.uk/en">Moneyhelper&nbsp;UK</a>
</p>
</div>
</section>
</div>
</div>
</div>
</div>
<div class="support-section">
<div class="row">
<div class="col-xs-12">
<h5 class="support-section--title">New lending applications and enquiries</h5>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl00_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> If I register with you, can I introduce personal and business customers? </h6>
</div>
<div class="faq-answer">
<p>
Capital Carifund Bank are a business specialist, therefore we cannot help with retail mortgage enquiries.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl01_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How do I refer a case to you? </h6>
</div>
<div class="faq-answer">
<p>
Thank you for your interest. We enjoy hearing from intermediaries and introducers who hold our high standards.&nbsp;<br />
<br />
If you&#39;re interested please get in touch with our team at.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl02_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How much would you lend to an organisation? </h6>
</div>
<div class="faq-answer">
<p>
Please click <a href="/loans">here</a> to find a summary of our lending criteria. If you have any other questions please <a href="/contact-us">get in touch</a>.
</p>
</div>
</section>

</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl03_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How would broker fees be paid? </h6>
</div>
<div class="faq-answer">
<p>
Capital Carifund Bank would pay procuration fees back to you on a monthly basis, once our terms and conditions have been accepted. If you have any questions on our fee share arrangement, please contact one of our <a href="/contact-us">Business Development Managers</a>.&nbsp;
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl04_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What checks do you do before I can open a loan account? </h6>
</div>
<div class="faq-answer">
<p>
We will verify your business, the registered address of your organisation, as well as the identity of all key individuals detailed (Partners, Directors, Members, Authorised Users, Beneficial Owners etc). We do this by checking various electronic databases. If we are unable to verify your organisation or the individuals involved in its management or operation, we may ask you to supply us with some identity documents by post. We will not be able to progress the case until we are satisfied. If you have any questions please<a href="/contact-us"> get in touch</a>.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl05_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What is your general lending criteria? </h6>
</div>
<div class="faq-answer">
<p>
Please refer to our lending page <a href="/intermediaries">here</a> where you will find our criteria. Please <a href="/contact-us">get in touch</a> if you have any other questions.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl07_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Do I need to be FCA approved? </h6>
</div>
<div class="faq-answer">
<p>
Yes, we would expect all our partner brokers to be FCA registered. If you require any further information, please contact us <a href="/contact-us">here</a>&nbsp;to be put in touch with a Business Development Manager.&nbsp;
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl08_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How do I submit a case to you? </h6>
</div>
<div class="faq-answer">
<p>
Please contact on of our <a href="/contact-us">Business Development Managers</a>, they will be able to help with any queries you have when submitting a case to us.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl09_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> How long will it take for you to respond? </h6>
</div>
<div class="faq-answer">
<p>
We will aim to respond to you within 48 hours if we have the correct information from you. &nbsp;
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl10_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What fees do you apply? </h6>
</div>
<div class="faq-answer">
<p>
Our standard new loan fees are 2% of the debt. Fees can be incorporated into the loan. If you would like to discuss further please <a href="/contact-us">get in touch</a>.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl04_childRep_ctl11_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> What do you need to make a lending decision? </h6>
</div>
<div class="faq-answer">
<p>
We require details about the specific transaction you are considering, including details of the property and the business. In addition, we will need information on your financial status and your ability to service the mortgage before making a commitment to lend. Please <a href="/contact-us">contact us</a> directly.&nbsp;
</p>
</div>
</section>
</div>
</div>
</div>
</div>
<div class="support-section">
<div class="row">
<div class="col-xs-12">
<h5 class="support-section--title">Managing an existing mortgage</h5>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl05_childRep_ctl00_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Can I repay a loan early? </h6>
</div>
<div class="faq-answer">
<p>
Yes, in line with the terms and conditions of your specific loan. Please <a href="/contact-us">contact us</a> if you would like to discuss further.
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl05_childRep_ctl01_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Notifying us of a bereavement </h6>
</div>
<div class="faq-answer">
<p>
<h5 class="paragraph"><br />
<strong>How to notify us with respect to a deceased customer</strong></h5>
<p class="paragraph">We understand that dealing with the loss of a loved is a very difficult time.&nbsp;To support you in managing the account we kindly ask that you get in touch to inform us with the following information<span style="font-family: Hind, Arial, sans-serif; font-size: 15px; font-style: normal; font-weight: 400; letter-spacing: 0px;">:</span></p>
<p class="paragraph">- Customer name</p>
<p class="paragraph">- Customer Saving Account Number</p>
<p class="paragraph">- Executor or personal representative</p>
<p class="paragraph">- A copy of the death certificate</p>
<p class="paragraph"><br />
You can email this information to us </p>
<h5 class="paragraph"><br />
<strong>We&rsquo;re here to help</strong></h5>
<p class="paragraph">We understand this can be an overwhelming time and we know you might have questions, so we&rsquo;re here if you need to contact us for more information.&nbsp;<br />
<br />
You can contact our support team, Monday - Friday 9am-5pm, excluding bank holidays.</p>
<h5 class="paragraph"><br />
<strong>Additional bereavement support services</strong></h5>
<p class="paragraph">Help with getting through bereavement</p>
<p class="paragraph"><a href="https://facingbereavement.co.uk/">Facing Bereavement</a> can help with expert guidance when dealing with the loss of a loved one.<br />
&nbsp;</p>
<p class="paragraph">Help with money management</p>
<p class="paragraph"><a href="https://www.moneyadviceservice.org.uk/en/categories/when-someone-dies.html?q=bereavement&amp;brand=NATWEST&amp;section=personal&amp;enginekey=DGfF3yA2zz_9bi7Y73xe&amp;">The Money Advice Service</a> can help you learn how to deal with money after someone passes away.<br />
&nbsp;</p>
<p class="paragraph">Help with letting people know</p>
<p class="paragraph"><a href="https://www.gov.uk/after-a-death/organisations-you-need-to-contact-and-tell-us-once">Tell Us Once</a> is a service that lets you report a death to most government organisations, including HMRC, DVLA, and the Passport office.</p>
<h5 class="paragraph">&nbsp;</h5>
</p>
</div>
</section>
</div>
<div id="p_lt_ctl05_pageplaceholder_p_lt_ctl02_Redwood_SupportSearchWebpart_forDataSource_searchResultsRpt_ctl05_childRep_ctl02_faqPanel" class="faq-row">
<section class="faq closed">
<div class="faq-title">
<h6> Can I move my loan to another property in my portfolio? </h6>
</div>
<div class="faq-answer">
<p>
We can consider this application. The replacement property must be a suitable security for your loan moving forward so we may treat this as a new application and may be subject to relevant assessment and fees. If this is something you would like to investigate, please don&rsquo;t hesitate to get in touch your local <a href="/contact-us">Business Development Manager</a>.
</p>
</div>
</section>
</div>

</div>
</div>
</div>
</section>
</div>
</div>
</div>
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